Blog, Testimonials

Crofton Home Sale Success

We want to thank you for the excellent service provided to us in finding a property that met our needs, our expectations and our budget. For you, providing this type of excellent service is something that you do every day; it is part of your work ethic and an enjoyable part of your job. But our situation was nothing run-of-the-mill or ordinary! Yet you made it all seem so effortless. Our situation was that we were temporarily residing in Warsaw, Poland on a State Department assignment and wanted to find a property for our son to live in while he is in college in Maryland. Neither my husband nor I were going to be able to actually view the property until it came time for closing, if even then! We wanted the property to be in an area we were familiar with, which was convenient to our son’s college and work locations, and met our investment value criteria. The property had to be not too small and not too big – as a young adult with school and work obligations would be the primary resident, and we didn’t want the property to become the nesting grounds for all of his friends. It had to be just right. Sounds like a familiar children’s story, doesn’t it?We received your name through a mortgage broker recommended by a close family friend whose advice and recommendation we hold in very high esteem. You met every expectation we had based upon that recommendation. The task of finding the “just right” property for us was, however, not uncomplicated by trying to obtain and provide information timely from such a long distance. But you rose to the challenge and overcame the extreme distance between us by making liberal use of technology in the form of sending and receiving scanned documents via email, working with our son and close friend to schedule convenient viewings of the properties, and by being a true advocate for us by advising them and us on the pros and cons of each property. You also made and took many phone calls at odd hours to keep us informed all along the way.
Additionally you were an integral part of the price negotiating process for the property we eventually selected. You provided expert advice and explained, in layman’s terms, why one price offer option was better than the other, and through consultations with the mortgage broker, were able to help us understand how each negotiated price would affect the amount of our mortgage. In the end, this resulted in the seller agreeing to our offer and in us successfully purchasing the property we wanted.

Finally, your endearing personality, second only to your vast experience as a realtor, made it an absolute pleasure to work with you. You provided expert advice in a congenial and understandable manner that made it easy for us to have complete trust in you – a very important aspect of working with any realtor, but especially notable given that we didn’t have the opportunity to meet you face to face during this entire process.

Sincerest thanks,
Jan and Susan